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KPMG International published 2017 Annual Review

The International Annual Review reflects on the firm's record of achievement over the past fiscal year, demonstrating the insights and expertise of KPMG professionals and the unrelenting focus on acting with integrity and quality in everything we do. To read the report please visit kpmg.kz web-site.

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KPMG in Kazakhstan and Central Asia continues investing in business community development

KPMG in Kazakhstan and Central Asia continues investing in business community development: in the first half of December experts from Management Consulting and Tax & Legal held a number of events local businesses.

On 7 December Astana was the venue for Management Consulting business breakfast dedicated to IFRS 9 and credit risk models. The new IFRS 9 Financial Instruments is expected to come into force on 1 January 2018, but according to Head of FRM at KPMG in Kazakhstan and Central Asia Ivan Moisov, the market players and experts still have lot of questions on the subject. Ivan together with Aibek Bekzhanov, who specialises on financial risks modelling, conducted the event and spoke on the IFRS 9 requirements and its implementation in depreciation issues.

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KPMG supported publication of the first volume of the full edition of the scientific catalogue "Pictorial Art of Kazakhstan"

A. Kasteyev State Museum of Arts of the Republic of Kazakhstan, with the support of KPMG in Kazakhstan and Central Asia, for the first time ever published the first volume of the full edition of the scientific catalogue "Pictorial Art of Kazakhstan".  On 13 December, A. Kasteyev State Museum of Arts hosted a solemn presentation of the first volume of the edition, which was timed to coincide with the Independence Day of the Republic of Kazakhstan. The catalogue includes exclusively the pictorial art and covers the period from 1936 till 2016.

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KPMG: Still searching for a better customer experience

KPMG conducted a global customer experience study across 29 countries and 124 service providers to identify better practices and trends for the mobile consumer market of the telecommunications sector. With more than 770 store visits, 800 contact center calls, 1,190 SIMs purchased and more than 730 top-ups, this report compares customer experiences and provides a comprehensive global view across a broad range of providers and channels.

Most of the improvement in customer experience has come in the area of digital channels particularly via mobile app and online touch points. Legacy channels of the retail store and call center have generally shown minimal improvement.  In some areas, performance has even declined as operators- have generally sought to shift volume away from these traditional and higher cost to serve channels.

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Business events at KPMG in Kazakhstan and Central Asia in November

In the second half of November, KPMG in Kazakhstan and Central Asia held a number of client events.  

KPMG conferences in Shymkent, Aktobe, Atyrau and Aktau discussed new approaches in the updated Kazakh Tax Code draft, including tax administration, taxation of subsurface users, financial, real estate, and agribusiness companies, and changes related to investment projects and taxation in special economic zones. The events were held by Tax & Legal professionals: Director Tatyana Rogachyova, Senior Manager Tatiana Gorbacheva, and Manager Assem Shayakhmetova.

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